Host Smarter.
Sleep Easier.
CrediGuest is a guest verification and damage-protection platform for short-term rental hosts. Before check-in, every guest submits a government ID, signs your house rules and secures a deposit or damage waiver. If damage happens, an itemised claim settles in days, not months. Works with any listing platform, standalone or connected to your PMS, in ZAR, USD, EUR and GBP.
Handing over your keys to a stranger shouldn't cost you sleep. Accountability. Built in.
Free to join. No subscription. One small service fee when protection is collected, and in most cases the guest pays it, not you.
- Government ID Verified
- House rules signed Signed
- Security deposit R5,000 held
- Extra guests declared Awaiting
Three things every host deserves.
Screen smarter.
Every guest submits their ID and completes a pre-check-in profile before arrival. Cross-host guest history means you see how they treated the last place, not just their booking-platform stars.
Protect your properties.
Choose per property: a card-held security deposit or a damage waiver that you set and price. Collected automatically before check-in, no awkward conversations.
Hold guests accountable.
Damage happens? Lodge a claim with photos, the guest gets a fair 72-hour window to respond, and settlement lands in your account. No loss-adjuster limbo.
Live in minutes. Protected on every booking.
Verify
Connect your PMS or add bookings directly. Each guest receives a pre-check-in link: ID upload, house rules signature, and payment details, all before they get the keys.
Protect
CrediGuest places the security deposit hold or collects your damage waiver fee automatically. You see the protection status of every stay on one dashboard.
Resolve
If something goes wrong, lodge an itemised claim. Guests respond within 72 hours, funds are captured from the protection already in place, and you are paid out to your bank.
Hosting should be rewarding, not risky.
Our mission is simple: to give every host the confidence to welcome guests, and the protection to recover quickly when things go wrong. Every feature exists because a host needed it: streamlined guest screening, built-in damage protection, itemised claims, and a host-only guest review system.
"We stopped choosing between awkward deposit conversations and eating the cost of damage. Now every booking arrives verified and protected before check-in."
CrediGuest Score
A credible guest, defined.
A credible guest is respectful, communicative, and leaves the place like they found it. The CrediGuest Score rewards them with smoother check-ins wherever they stay next, and gives you the behavioural track record booking platforms never show you. Guests know their score follows them, and deterrence works better than any claim ever will.
Ready to join the movement?
Create a host account and set up protection for your first property today. It takes a few minutes, and we're here if you need a hand.
Protect My Property